Frequently asked questions about our no-wax wood

                     and  stone floor restoration services

 
Wood Floors
 
How do you restore wood floors without sanding?  This is another process developed by us that employs special resins to clean and restore your wood floors without sanding. In most cases, it’s highly effective in removing  light pet stains, water marks, discolorations and light to medium scratches. Plus it's absolutely, positively guaranteed not to peel, crack or chip for as long as you own your wood floor!

Does your process work on all wood floors? No. Our process will not work if your wood floors have stain missing, bare wood showing, severe large black or gray areas of discoloration from pet urine, water damage and  plant  stains. Also, our process will not address very deep scratches and significant differences in wood tone from the sides of your room compared to the center.  In most cases, even sanding will  not remedy some of  these problems. Many times,  new boards will have to be fashioned by a carpenter and the whole job will need to be re-sanded, stained and re-urethaned.

How long does your wood process take?  Depending on the size of the area involved, it can take a few hours to a whole day.  

                                          

What are the benefits of your wood process compared to sanding? Since our exclusive process does not employ sanding , chemical abrasion  or the use of polyurethane, we absolutely guarantee you no dust or fumes whatsoever. And unlike some un-proven  methods  that take 24 to 72 hours to cure, our time tested system can be applied over previously waxed wood floors, and  no furniture needs to be moved out of the room. In addition, our process dries instantly and you can walk on your floors as soon as we are done. Plus the cost of our process is 600% less than sanding, and we absolutely positively guarantee you it will  not peel off, become cloudy, blotch , streak, chip or peel for as long as you own your floor. And unlike some processes, we do not use acrylic polymer  waxes that will ruin your wood floors. So you save time, money and big hassles. 

                      How To Choose A Wood Flooring Contractor

When choosing a wood flooring contractor, you should make sure they have at least 20 years experience with wood floors. And it wouldn't hurt to check their reputation with the Better Business Bureau or the consumer affairs division  of your state attorney general's office. They should also be able to provide you with at least 50 real and current references.  Also, the contractor should be willing to restore a small test area of your wood floor to for free to  guarantee your complete satisfaction. 

                    What Type Of Wood Flooring Contractors To Avoid

 You should avoid contractors who state that if their process turns your wood floors cloudy, or if they blotch or peel, they will credit the amount you paid for their unproven process towards a full-blown sanding job. Since these types of firms will not guarantee anything in writing, they have nothing to lose. But you lost time and money on the first  process that did not work. And  now you're stuck with a lousy job and  the high cost and inconvenience of sanding. So do your homework and choose your contractor carefully.     

                         Beware Of  Contract "Weasel"  Clauses

 Even though some  franchises offer a written guarantee, you should read it carefully for "weasel" clauses before you hand over your money.  For instance, one franchise that offers a written warranty states that its up to the local franchisee to make good on the warranty and not the mother company. The warranty also states that the company will not pay for alternative methods like sanding to correct your peeling, blotching, cracking and chipping. If  the local franchisee is incompetent, goes out of business, or looses the franchise, you're out of luck!

             Why You Should Not Rely 100% On Commercial References             

 Also, beware of companies that list a lot of commercial references but very few consumer references. Reason? Commercial customers are always  more concerned with the lowest price rather than the quality or longevity of the work performed.

Also, some high profile commercial customers will barter their goods or services for contracting work. Others will have work performed for free in exchange for giving the flooring contractor a glowing reference.  So you should always demand at least 10 to 20 consumer references with phone numbers from companies that make outrageous claims about their no sanding process.  Then check those references carefully. 

                                                                    

                 Ceramic Tile, Grout &  Stone Floors

What kind of stone floors do you restore? We restore all kinds of ceramic tile, slate, brick, flag stone, terrazzo, Mexican tile and quarry tile floors like new. We also restore grout without the use of corrosive chemicals or the use of high pressure steam which may change the color of your grout or cause your grout to crack or crumble.  And we restore all kinds of limestone, marble and granite floors and countertops without expensive and messy honing or grinding techniques.     


 

Commercial Accounts

Do you service commercial accounts? Because of the labor intensity of our work and our high standards of excellence, our services for commercial accounts are limited to small and medium sized firms and organizations who are willing to invest in premium flooring and textile care.  It is these same firms who truly understand the statement, “You only have one chance to make a good first impression.” They also understand that  the unsightly soiling of carpets,  floors,  furniture and other surfaces can negatively influence patients, clients, customers, suppliers and employee morale. If your firm understands that these factors influence buying decisions, and  your firm is willing to make the investment in keeping up your facility, then we’d like to hear from you.

 
For a free no-obligation evaluation of your fine furnishings anywhere in Mercer or Bucks counties, call us right now at 609-586-5833. We look forward to serving your needs.  Rodney & Michele
 
 

 

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